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About
Solutions
- Find your solution
- Resources
Products
Dealers
News
Support
Contact
Sign In
- Create Member Account
- Members Page

Bridge-IT II

Bridge-IT II and Bridge-IT XTRA II the ultimate affordable, high-performance stereo IP audio codecs for broadcast & professional applications.

IP audio broadcasting
from anywhere, anytime

Thousands of Radio Stations around the world rely on our codec technology
for reliable remote broadcast, distribution and STL solutions

MPX II

Our New Professional FM-MPX IP Codec.

Gateway & Gateway 4 AoIP Interoperability

Protocols:
AES67, ST 2110-30, ST 2022-7, WheatNet-IP, Livewire+, RAVENNA, NMOS, Ember+ , Dante

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Subject

Fault Description

The more detail you provide, the quicker we can help you. Please include any equipment you are connecting to the Tieline and communicating with over the link.

Codec Models *

Gateway 4
Gateway 8/16
MPX 1
MPX 2
ViA
Merlin
Merlin PLUS
Merlin PLUS with WheatNet-IP
Genie STL
Genie Distribution
Genie Distribution with WheatNet-IP
Bridge-IT
Bridge-IT II
Bridge-IT XTRA
Report-IT Enterprise
Report-IT Live
Report-IT SIP
Cloud Codec Controller
TieServer Console
Other

Serial Number/s *

Firmware Version *

Report-IT Enterprise Device

List the device you have installed Report-IT eg: "iPhone X®"

Report-IT Enterprise Username

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Read our Privacy Policy here

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Become a Report-IT Enterprise Beta Tester (iOS only)

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Become a Report-IT (iOS only) Beta Tester

Join our Beta Testing program for Report-IT Enterprise

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Company

About
Solutions
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products

Report-IT
Cloud Codec Controller
TieServer Console
TieLink Traversal Server

Products

ViA
Gateway 8/16
Gateway 4
MPX I & MPX II
Bridge-IT II & Bridge-IT XTRA II

support

Product Support
Latest Firmware
Test Lines
Data Calculator
General FAQ's

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Contact Us

Please Note By selecting “I would like to join your mailing list” and submitting this form, you are consenting to receive marketing emails from: Tieline Research, 4 Bendsten Place, Balcatta, 6021, AU, http://www.tieline.com. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact.

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Support Request

Please fill in the form below to submit a support ticket. You can download support logs from your codec using the Web-GUI via Help > Support > Download system logs, and attach them to this form. Note: please ensure popups are not disabled in your browser to support downloading logs.

Important Note: Logs must be under 20 MB

Holiday Closures

There will be limited support and Email over the Christmas and New Year period. This will affect Cloud Service Registrations.

Click for closure dates »