How do I get started?

Tieline creates an administrator account and domain name for your network on TieServer and you can use this domain to configure all Report-IT user accounts. Tieline will also supply a username and password for your administrator account. Use these to log in to your administrator account and configure Report-IT user accounts with:

1. The HTML5 TieServer Web Console (www.tieserver.com) (Note: requires an additional subscription).
2. The iOS TieServer Console App (https://itunes.apple.com/us/app/tieserver-console/id604794105?ls=1&mt=8).
3. The Android TieServer Console app (https://play.google.com/store/apps/details?id=com.tieline.reportitee.admin).

Report-IT Enterprise Administrators can configure:

1. Default domain settings for codecs, sharing and connection settings. These apply when no individual user account settings have been configured.
2. Individual user account settings: These settings override the ‘global’ default domain settings when enabled.

To download Tieline user manuals first create a member account at https://tieline.com/member-registration/. Then visit https://tieline.com/report-it-support-page/ to learn more about configuring Report-IT with TieServer Console smartphone and tablet apps, or the HTML5 TieServer Web Console.

Supported Browsers

The HTML5 TieServer Web Console runs seamlessly on modern browsers. It runs on Mac, Windows and Linux computers. Note: Internet Explorer11 is not supported.

What to do first…

Tieline will create an administrator account and domain name for your network on TieServer and supply a username and password for your administrator account. Visit www.tieserver.com and use these credentials to log in to your TieServer administrator account and configure Report-IT Enterprise user accounts. The TieServer Web Console lets you:

1. Add codecs to a domain and edit and manage settings.
2. Add, edit, and manage Report-IT Enterprise user accounts.
3. Manage file sharing for Report-IT Enterprise user accounts.

Recommended Configuration Process using the TieServer Console

Following is a suggested process for configuring Report-IT Enterprise with the TieServer Console for the first time.

1. Add the codecs to which users will connect using Report-IT.
2. Add all share servers to which users will connect using Report-IT.
   Configure the Default Domain (codec, connection, sharing) settings for Report-IT.
3. Create user accounts and configure individual account settings for each user account.

Important Note: It is possible to connect live to a studio codec using an administrator version of the Report-IT application to test codec, sharing and default domain settings. Using administrator accounts on devices to broadcast is not recommended because any settings you apply become global default settings for all user accounts and any changes may interfere with their operation.