Firmware Release Notes

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Tech Notes

FAQs

Getting Started

To perform a firmware upgrade of your codec you need to:

  1. Download the latest firmware to your PC or a USB stick from the GREEN Download button on this page.
  2. Connect your PC to your codec to open the Toolbox web-GUI for your codec.

The web-GUI is used to perform the firmware upgrade from within the Settings panel. (This process has been tested using MS Internet Explorer and Mozilla Firefox.)

Update Firmware using the HTML ToolBox Web-GUI:

  1. Disconnect all connections before attempting the firmware upgrade.
  2. Attach an Ethernet cable to the ETH1 port on the codec.
  3. Press the SETTINGS button on the codec front panel and select Unit > ETH1 to display the IP address in your codec.
  4. Ensure your PC is connected to the same LAN.
  5. Open your web browser and type the IP address of your codec into the address bar of your browser, e.g. http://192.168.0.xxx (the last digits are the private address details unique to your codec over a private LAN).
  6. Refresh the browser and the web-GUI application should launch automatically.
  7. When you open the Toolbox web-GUI an authentication dialog prompts you to enter a password to login. The first time you log in you can enter the default setting “password” and click the OK button.
  8. Click the Settings button at the top of the web-GUI screen if the Settings panel is not displayed.
  9. Click Firmware.
  10. Click Update from a selected file and click the Select File button.
  11. Select the .bin file you have downloaded to perform the upgrade and click Open.
  12. Press the Update Firmware button to commence the upgrade.

We recommend clearing your browser cache after the upgrade is complete when using the HTML5 Toolbox web-browser GUI to control codec functions. The short cuts for this are:

  • Google Chrome: shift+Ctrl+delete
  • Mozilla Firefox: Ctrl+shift+delete
  • Internet Explorer: Ctrl+shift+delete
  • Safari: Ctrl+alt+e

Updating Using a USB Stick (requires firmware v2.16.xx or higher)

  1. Disconnect all connections before attempting the firmware upgrade.
  2. Insert a USB stick with the latest firmware into the USB port on the front panel of the codec. Note: A single partition FAT32 formatted USB stick must be used.
  3. Press the SETTINGS button.
  4. Use the navigation buttons to select System and press the OK button.
  5. Navigate down to Firmware update from a USB stick and press the OK button. Note: it can take a few seconds for the USB stick to be detected.
  6. Navigate to the firmware file after the USB stick has been detected, then press the OK button.
  7. After the upgrade is complete, remove the USB stick and press the OK button to reboot the codec.

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