- Web GUI 2.18.116
- Prevent firmware downgrade to incompatible firmware versions (i.e. anything earlier than the current version) on rev2 hardware
- Fixed a very infrequent crash caused by a timing issue in the connect/disconnect logic
Latest Firmware
Gateway Version 3.08.64 (20 March 2025)
Release Date: March 20, 2025
Important for the HTML5 Toolbox web-browser GUI
Clear your browser cache after the upgrade when using the HTML5 Toolbox web-GUI to control codecs. In Chrome the shortcut is Ctrl + Shift + Delete.
Firmware Release Notes
Version 3.08.64 (20 March 2025)
Version 3.08.58 (18 February 2025)
- Language translation updates
- Corrected link to online user manual
- Fixed slow memory leak caused by repeatedly saving the AES67 stream config
- Fixed issue where WebGUI panels could sometimes display a 500 error when starting with the Current Alarms panel open
- Fixed issue where PPMs would freeze when resetting audio settings
- Fixed relay related issue that could put the codec into a boot loop while many events were pending
- Fixed issue where connection tear-down would sometimes not complete successfully when simultaneously disconnecting and connecting multiple streams
- Fixed Connection panel Save button missing when editing endpoints
- Fixed issue where Statistics panel displayed no active connection message on encoder
- Fixed issue where front-panel DDNS settings updates were not reflected in the WebGUI
- Fixed issue where a SIP number could sometimes be erroneously converted to an IP address internally, leading to a failed SIP call
- AoIP:
- Fixed issue where Livewire clock source remained selected after reboot even though Livewire service was disabled
- Fixed issue where destinations panel could get stuck when saving settings
- Fixed issues with destination hiding when changing between mono and multi-channel
- Fixed issues with AoIP panels where the table cog would sometimes not work correctly
- Fixed issue where AoIP destination source filter could be enabled through SDP (rather than explicitly enabled)
- Fixed issue where one or more Livewire GPIs would not be toggled in response to a codec rule if there were many events occurring simultaneously
- Fixed issue where front-panel System Internet Order menu contained an erroneous entry
Version 3.08.40
- WebGUI v2.18.107:
- Fixed issue where AoIP destinations panel could get stuck when saving settings
- Numerous language translation fixes
- Fixed issues with AoIP destination hiding when changing between mono and multi-channel
- Fixed issue where SIP interface and/or account couldn’t be enabled while connection panel is open and a program is loaded
- Fixed issues with AoIP panels where the table cog would sometimes not work correctly
- Fixed issue where SIP account couldn’t be removed from a program
- Fixed issue where rules panel wouldn’t open when AoIP mode set to WNIP
- Fixed issues with Node-ID table in AoIP Services panel
- Local audio port now displayed as part of connection runtime info
- Fixed issue where live properties for asymmetric encoder/decoder were switched
- Added additional Ember+ items, including the following:
- Connection control and status
- Program loading/unloading
- Audio input and output control and status incl. PPMs
- Support 64 Livewire GPIO ports on all platforms
- Codec reboot and log download buttons now available on the WebGUI landing page, under Advanced Options in the Help box
- SIP compatibility improvements
- Bug fixes:
- Fixed memory leak issue that could occur when CCC is enabled without a valid DNS being set
- Fixed issue where codec could crash when changing audio input type
- Fixed noise gate and expander (previously was not being activated at all)
- Fixed issues where program would not retain Unconfigured Account setting
- Fixed erroneous “Interface is not enabled” warning when selecting interface by priority for SIP based programs
- Fixed issue where Tielink SS+ redundant streams would not auto-reconnect when using Discrete Once Only
- Fixed issue where changing the PPM mode would cause the front-panel UI to freeze
- Fixed issue where AoIP SAP announcements weren’t being sent when in PTP master mode
- Fixed issue where the host name was always appended to the advertised stream name for Ravenna streams
- Fixed issue where the time to audio output source failover took longer than the configured value
- Fixed issue where changes to Compressor Make-Up gain setting could break the display graph
- Fixed issue where Program Template displayed User Defined for all programs, regardless of the type
- Fixed issue where NMOS registry settings weren’t editable while NMOS service was enabled
- Fixed issue where disconnection the first stream could lead to multiple answering streams to disconnect
- Fixed issue where folders in the File Manager panel would not be visible
- Fixed issue where NTP sync couldn’t be disabled from the front-panel UI
- Fixed issue where headphone volume changes on the WebGUI would not be reflected on the front-panel UI
Version 3.08.20 (11th July 2024)
- AoIP:
- Fixed Livewire clock sync issue that could lead to audible artifacts on AoIP destinations and/or sources
- Fixed issue where receiving streams on both AoIP1 and AoIP2 in non-redundant mode could lead to channel bleeding
Version 3.08.14 (12th June 2024)
- Web GUI 2.18.50
- System Internet panel
- AoIP:
- Allow selection of AMWA NMOS registry address and port
- Allow disabling NMOS registry discovery
- Bug fixes:
- Fixed issue where codec would crash on key down press during connection menu navigation
- Fixed issue where individual answer connections could not be disconnected
- Show correct port numbers for custom answering connections
- Fixed issue where Line Hunt Group would not be applied correctly
Version 3.08.10 (17th April 2024)
- Web GUI 2.18.45
- Added TieLink support for the Gateway platform
- Added support for Sessionless redundancy
- Dynamic range expander and noise gate
- AoIP:
- Support for receiving a single stream on multiple destinations
- Support additional mono downmix modes (L, R and L+R)
- Bug fixes:
- Intermittent decoder stall issue (i.e. decoder would stop after being connected for weeks or months)
- VLAN info missing from front-panel unit details
- Multicast client doesn’t show the stream as a headphone monitor option
- Clear active alarms once disabled
- Alarms couldn’t be changed after severity changes
- Incorrect caller-ID displayed for multi-unicast endpoints
Version 3.06.32 (15th November 2023)
- Gateway 4 only:
- Fixed issue where intermittent noise could spontaneously appear on some AES3 inputs on some units.
Version 3.06.30 (25th October 2023)
- Added support for asynchronous AES3 inputs
- WNIP only:
- Fixed issue where Gateway would sometimes incorrectly detect LIO toggles when none were actually present
Version 3.06.26 (29th August 2023)
- Fixed issue where encoding and/or decoding could stall due to IPC issues
- CPU performance enhancements
- Enhanced aptX performance optimizations
- Fixed issue where SIP video call could crash the codec
- Improved SIP BYE handling
- AoIP:
- Added support for AoIP panels in CCC
- Added policy based IP routing
- Fixed issue where ST2022-7 secondary leg could stall when receiving 8-channel streams
Version 3.06.18 (13th December 2022)
- Web GUI 2.16.10
- Fixed graphic equalizer distortion in non-bypass mode
- Fixed issue where SNMP SET issued on connection controls could lead to a crash
- AoIP:
- Fixed issue where clock jumps and buffer overflows could sometimes not reset the syntonous mode buffer (causing audio mutes)
- Removed Livewire channel count check for LWRP (streams now automatically down-mixed on mono destinations)
resources
data sheets / brochures
product manual
Tech Notes
FAQs
Some things to check if AES67 streaming is not working include:
- Check the PTP clock synchronization in the Tieline codec and the device to which it is streaming and confirm they are locked and synchronized. This is verified in the AES67 Synchronization panel in the Tieline codec’s HTML5 Toolbox web-GUI.
Destination Stream Troubleshooting (Device to Tieline)
- Ensure the global digital input setting is configured for AoIP and not AES3 via the Audio Options panel > Digital Input Type [Audio Over IP (AES67)]. To configure this via the codec front panel press the SETTINGS > Audio Options > Input Type > AoIP.
- If audio is still not being received from another device double-check that the input itself is configured for digital audio and not analog (only for inputs 1-8) in the Inputs panel. This can also be checked via SETTINGS > Audio Inputs [Select input] > Type > Digital.
- Confirm all settings match the device streaming audio to the Tieline codec. E.g. Audio Sampling Rate, Audio Sampling Depth, Packet Time, Number of Channels streamed.
- Confirm the stream Status is Running.
Important Note: PPMs on the AoIP Destinations panel are inactive if the Digital Input Type is not set to AES67 and the corresponding input Type is not set as Digital.
Source Stream Troubleshooting (Tieline to Device)
- Ensure audio is metering on the outputs streaming to the other device. Note: When streaming in AES67 mode, the Matrix Editor hard coded output channel assignments depend on the stream configuration mode. See Configuring AES67 Sources and Destinations for more details.
- Confirm all settings match the device to which audio is being streamed by the Tieline codec. E.g. Audio Sampling Rate, Audio Sampling Depth, Packet Time, Number of Channels streamed.
- Confirm the stream Status is Running.
Upgrading Firmware via SD Card
To download the latest codec firmware visit www.tieline.com. Copy the firmware file onto a FAT32 formatted SD card and then use the following procedure to perform a firmware upgrade. Note: A single partition FAT32 formatted SD card must be used.
- Disconnect all connections before attempting the firmware upgrade.
- Insert the SD card into the SD CARD SLOT on the front panel of the codec.
- Press the SETTINGS button.
- Navigate to System and press the OK button.
- Navigate down to Firmware and press the button.
- Navigate to the firmware file and press the OK button to commence the upgrade.
- Update progress is displayed and when complete the codec will automatically reboot.
Upgrading Firmware via the Toolbox Web-GUI
To download the latest codec firmware visit www.tieline.com and save it to your PC.
- Disconnect all connections before attempting the firmware upgrade.
- Open the Toolbox HTML5 Web-GUI and click Settings in the Menu Bar, then click Firmware to display the Firmware panel.
- Click Browse firmware to search for the latest firmware and download it to your computer. Note: the Download firmware and Let codec download then install firmware links are only visible if firmware more recent than the currently installed version is available.
- Once the firmware has been saved locally, click Update from a selected file in the Firmware panel.
- Select the .bin file you are using to perform the upgrade and click Open to start the upgrade. IMPORTANT: The codec will reboot automatically after the firmware upgrade. DO NOT remove power or reboot the codec before the update has completed and the codec has rebooted itself.
Important Note: We recommend clearing your browser cache after the upgrade is complete when using the HTML5 Toolbox web-browser GUI to control codec functions. The short cuts for this are:
- Google Chrome: shift+Ctrl+delete
- Mozilla Firefox: Ctrl+shift+delete
- Internet Explorer: Ctrl+shift+delete
- Safari: Ctrl+alt+e
