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Latest Firmware

Firmware Release Notes

Version 3.08.20 (11th July 2024)
  • AoIP:
    • Fixed Livewire clock sync issue that could lead to audible artifacts on AoIP destinations and/or sources
    • Fixed issue where receiving streams on both AoIP1 and AoIP2 in non-redundant mode could lead to channel bleeding
Version 3.08.14 (12th June 2024)
  • Web GUI 2.18.50
    • System Internet panel
  • AoIP:
    • Allow selection of AMWA NMOS registry address and port
    • Allow disabling NMOS registry discovery
  • Bug fixes:
    • Fixed issue where codec would crash on key down press during connection menu navigation
    • Fixed issue where individual answer connections could not be disconnected
    • Show correct port numbers for custom answering  connections
    • Fixed issue where Line Hunt Group would not be applied correctly
Version 3.08.10 (17th April 2024)
  • Web GUI 2.18.45
  • Added TieLink support for the Gateway platform
  • Added support for Sessionless redundancy
  • Dynamic range expander and noise gate
  • AoIP:
    • Support for receiving a single stream on multiple destinations
    • Support additional mono downmix modes (L, R and L+R)
  • Bug fixes:
    • Intermittent decoder stall issue (i.e. decoder would stop after being connected for weeks or months)
    • VLAN info missing from front-panel unit details
    • Multicast client doesn’t show the stream as a headphone monitor option
    • Clear active alarms once disabled
    • Alarms couldn’t be changed after severity changes
    • Incorrect caller-ID displayed for multi-unicast endpoints
Version 3.06.32 (15th November 2023)
  • Gateway 4 only:
    • Fixed issue where intermittent noise could spontaneously appear on some AES3 inputs on some units.
Version 3.06.30 (25th October 2023)
  • Added support for asynchronous AES3 inputs
  • WNIP only:
    • Fixed issue where Gateway would sometimes incorrectly detect LIO toggles when none were actually present
Version 3.06.26 (29th August 2023)
  • Fixed issue where encoding and/or decoding could stall due to IPC issues
  • CPU performance enhancements
  • Enhanced aptX  performance optimizations
  • Fixed issue where SIP video call could crash the codec
  • Improved SIP BYE handling
  • AoIP:
    • Added support for AoIP panels in CCC
    • Added policy based IP routing
    • Fixed issue where ST2022-7 secondary leg could stall when receiving 8-channel streams
Version 3.06.18 (13th December 2022)
  • Web GUI 2.16.10
  • Fixed graphic equalizer distortion in non-bypass mode
  • Fixed issue where SNMP SET issued on connection controls could lead to a crash
  • AoIP:
    • Fixed issue where clock jumps and buffer overflows could sometimes not reset the syntonous mode buffer (causing audio mutes)
    • Removed Livewire channel count check for LWRP (streams now automatically down-mixed on mono destinations)
Version 3.06.14 (16th November 2022)
  • Web GUI 2.16.7
  • Disable duplicate address detection for static network address config
  • AoIP:
    • Added syntonous mode support for improved interoperability
    • Fixed Livewire GPIO polarity inversion
    • Fixed issue where local input to toggle a local output rule only works for first 3 inputs
    • Fixed issue where destination buffer statistics would not be displayed correctly
    • Allow different UDP port settings for primary and redundant streams
Version 3.06.08 (26th October 2022)
  • Web GUI 2.16.4
  • Added Livewire AoIP support
  • Added Ember+ GPIO support
  • Added support for mixed point-to-point and point-to-multipoint user-defined programs
  • Gateway support for front-panel auto locking feature
  • Gateway support for front-panel language translation
  • Gateway support for Front-panel Virtual Relays
  • Added support from WebGUI password change on Gateway front-panel UI
  • Added additional algorithm options to the Quick Connect menu
  • Boot time optimizations
  • Bug fixes:
    • Fixed issue where answering SIP calls could lead to a crash
    • Fixed audio input loss detection for audio output source failover
    • Fixed issue where a the codec could crash when receiving a call while the headphone popup was active
    • Fixed issue where network unreachable would be reported as internal error
    • Fixed AoIP receiver support for 3, 4, 5, 6 and 7 audio channels per stream
    • Fixed issue where AoIP hostname wasn’t restored after reboot
    • Fixed AMWA NMOS related crash which could occur when running for extended periods in P2P mode
    • Fixed issue where Livewire sources were advertized even though they were in the non-running state
Version 3.06.06 (21st October 2022)
  • Web GUI 2.16.4
  • Added Livewire AoIP support
  • Added Ember+ GPIO support
  • Added support for mixed point-to-point and point-to-multipoint user-defined programs
  • Gateway support for front-panel auto locking feature
  • Gateway support for front-panel language translation
  • Gateway support for Front-panel Virtual Relays
  • Added support from WebGUI password change on Gateway front-panel UI
  • Added additional algorithm options to the Quick Connect menu
  • Boot time optimizations
  • Bug fixes:
    • Fixed issue where answering SIP calls could lead to a crash
    • Fixed audio input loss detection for audio output source failover
    • Fixed issue where a the codec could crash when receiving a call while the headphone popup was active
    • Fixed issue where network unreachable would be reported as internal error
    • Fixed AoIP receiver support for 3, 4, 5, 6 and 7 audio channels per stream
    • Fixed issue where AoIP hostname wasn’t restored after reboot

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Tech Notes

Installing a Studio Codec and Configuring Network Settings

G6 SIP Compatibility with Other Codec Brands

FAQs

Some things to check if AES67 streaming is not working include:

  1. Check the PTP clock synchronization in the Tieline codec and the device to which it is streaming and confirm they are locked and synchronized. This is verified in the AES67 Synchronization panel in the Tieline codec’s HTML5 Toolbox web-GUI.

Destination Stream Troubleshooting (Device to Tieline)

  1. Ensure the global digital input setting is configured for AoIP and not AES3 via the Audio Options panel > Digital Input Type [Audio Over IP (AES67)]. To configure this via the codec front panel press the SETTINGS > Audio Options > Input Type > AoIP.
  2. If audio is still not being received from another device double-check that the input itself is configured for digital audio and not analog (only for inputs 1-8) in the Inputs panel. This can also be checked via SETTINGS > Audio Inputs [Select input] > Type > Digital.
  3. Confirm all settings match the device streaming audio to the Tieline codec. E.g. Audio Sampling Rate, Audio Sampling Depth, Packet Time, Number of Channels streamed.
  4. Confirm the stream Status is Running.

Important Note: PPMs on the AoIP Destinations panel are inactive if the Digital Input Type is not set to AES67 and the corresponding input Type is not set as Digital.

Source Stream Troubleshooting (Tieline to Device)

  1. Ensure audio is metering on the outputs streaming to the other device. Note: When streaming in AES67 mode, the Matrix Editor hard coded output channel assignments depend on the stream configuration mode. See Configuring AES67 Sources and Destinations for more details.
  2. Confirm all settings match the device to which audio is being streamed by the Tieline codec. E.g. Audio Sampling Rate, Audio Sampling Depth, Packet Time, Number of Channels streamed.
  3. Confirm the stream Status is Running.

Upgrading Firmware via SD Card

To download the latest codec firmware visit www.tieline.com. Copy the firmware file onto a FAT32 formatted SD card and then use the following procedure to perform a firmware upgrade. Note: A single partition FAT32 formatted SD card must be used.

  1. Disconnect all connections before attempting the firmware upgrade.
  2. Insert the SD card into the SD CARD SLOT on the front panel of the codec.
  3. Press the SETTINGS button.
  4. Navigate to System and press the OK button.
  5. Navigate down to Firmware and press the button.
  6. Navigate to the firmware file and press the OK button to commence the upgrade.
  7. Update progress is displayed and when complete the codec will automatically reboot.

Upgrading Firmware via the Toolbox Web-GUI

To download the latest codec firmware visit www.tieline.com and save it to your PC.

  1. Disconnect all connections before attempting the firmware upgrade.
  2. Open the Toolbox HTML5 Web-GUI and click Settings in the Menu Bar, then click Firmware to display the Firmware panel.
  3. Click Browse firmware to search for the latest firmware and download it to your computer. Note: the Download firmware and Let codec download then install firmware links are only visible if firmware more recent than the currently installed version is available.
  4. Once the firmware has been saved locally, click Update from a selected file in the Firmware panel.
  5. Select the .bin file you are using to perform the upgrade and click Open to start the upgrade. IMPORTANT: The codec will reboot automatically after the firmware upgrade. DO NOT remove power or reboot the codec before the update has completed and the codec has rebooted itself.

Important Note: We recommend clearing your browser cache after the upgrade is complete when using the HTML5 Toolbox web-browser GUI to control codec functions. The short cuts for this are:

  • Google Chrome: shift+Ctrl+delete
  • Mozilla Firefox: Ctrl+shift+delete
  • Internet Explorer: Ctrl+shift+delete
  • Safari: Ctrl+alt+e

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